Hello, I’m Elena Tilley
I believe training is about capturing stories and creating a connection. These stories inspire, teach, and mold people to evolve and transform not only professionally, but personally. My experience with storytelling began as an employee for the Walt Disney Company in 2010. Later, I became a Trainer and my passion ignited for training and onboarding by connecting and captivating people through storytelling. From 2010-2015, I delivered classroom and on the job (OJT) training as well collaborated on various training projects. In winter 2015, I joined Yogurtland Franchising to further my skills as a Trainer, where I designed, developed and delivered learning programs. At the beginning of 2017, I returned to the Walt Disney Company as an Instructional Design intern. I am a member of Toastmasters International and Association for Talent and Development (ATD). I am working on a Master's Degree in Instructional Design through California State University, Fullerton.
Instructional
designer
Hilton Grand Vacations
August 2017-February 2018
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Created learning objectives, outlines, storyboards to deliver creative and engaging learning solutions for Company-wide training needs.
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Redesigned live delivery of software and soft skill training into interactive eLearning modules using Articulate Storyline, reducing training time by 30%.
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Developed customize template for job aids, training manuals, and operating guides product resulting in a clean, user friendly format.
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Partnered with LMS Admin to administer courses and course assignments for 9,000 employees.
Instructional
Design Intern
Hilton Grand Vacations
June 2017-August 2017
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Transformed live Housekeeping compliance training into eLearning, incorporating video and interactivity.
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Delivered presentation to stakeholders describing learnings as an intern and success of Housekeeping eLearning course.
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Participated in intern events focused on career development and learning about the hospitality industry.
Instructional
Design Intern
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Walt Disney Company
January 2017-June 2017
• Designed and developed instructor led training courses for sales onboarding and effective sales techniques.
• Performed needs analysis and met with client to deliver learning solutions.
• Updated training materials using InDesign and Microsoft Word.
• Followed the ADDIE model for instructional design
Training Specialist
Yogurtland Franchising
January 2016-June 20116
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Designed, coordinated and delivered training programs for all company departments.
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Identified training needs and addressed learning gaps.
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Delivered 40-hour franchisee training.
Facilitator
Walt Disney Company
June 2013Â - March 2015
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Responsible for facilitating two eight-hour onboarding experiences.
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Lead guided tours and facilitated classroom instruction focused on Company policies and values of Storytelling and Guest Service.
Trainer and Hostess
Walt Disney Company
July 2010-July 2015
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Responsible for on the job training of club 33 new hire Cast Members.
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Demonstrated and upheld standard of premium Guest service to high end clientele.
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Provided Guest experience solutions.